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Shipping policy

Orders within Japan will be shipped by Sagawa Express. International orders will be shipped by Japan Post Express Mail Service (EMS). Upon arrival at the border of the destination country, the package will be handed over to the local postal authorities for customs clearance and delivery to its final destination.

Delivery times do not include order processing time (1-2 business days), international customs delays or local holidays. Order processing may take longer during periods when there are many new releases, exhibition season for new collections, and Japanese national holidays.

You will receive a confirmation email with tracking information as soon as your order is shipped. All orders are shipped from our Kashiwa location.

For more detailed information, please visit our Shipping page.

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